Skip to Content

Our Services

Horn Services

Call Out Inspection

Call Out Inspection

Lift Call Out Exchange

Lift Call Out Exchange

Lift Call Out (New Lift)

Lift Call Out (New Lift)

Q: Do you need sewing machine cabinet?
A: Not necessarily, but it can make a big difference. While you can sew on a regular table, sewing furniture is designed for comfort, efficiency, and organization. It often includes features like correct machine height, built-in storage, and space to spread out your projects, which can reduce strain and improve productivity.
Q: Is a sewing cabinet worth it?
A: Yes—if you sew frequently or work on larger projects, a sewing cabinet can be a great investment. Many cabinets offer lift mechanisms to hide your machine when not in use, plus storage for threads, patterns, and tools. They help keep your space tidy and your supplies easily accessible, which can save time and reduce frustration.
Q: What's the best sewing furniture?
A: The best sewing furniture depends on your space and budget. We strive to provide our customers with the highest quality products and exceptional customer service.
Q: What's the convenience of having a sewing station?
A: Your neck and back will thank you for it. A proper sewing station positions your machine in a flatbed setup, allowing for a more ergonomic and comfortable posture while you work—no more hunching over a kitchen table. Plus, it keeps everything in one place. There's nothing more frustrating than dragging out supplies every time you want to sew. With a sewing cabinet or station, your machine, tools, and projects stay organized and ready to go, so you can pick up right where you left off—no setup, no stress.
Q: How do I choose a sewing cabinet?
A: Start by considering your space, sewing style, and machine size. Ask yourself these key questions:
- How much space do I have? Measure your sewing area and look for cabinets that fit comfortably, especially if you need fold-out or drop-leaf extensions.
- What kind of sewing do I do? Quilters may need a larger workspace and more storage, while casual sewers might prefer something compact and mobile.
- Will my machine fit? Check the cabinet’s platform size and weight limit. If you want a flatbed setup, make sure your machine is compatible with the cabinet’s lift mechanism.
- Do I need storage? Look for drawers, shelves, and bins to keep threads, patterns, and tools organized.
- Will I need to move it? If yes, consider models with lockable wheels or folding designs for portability and flexibility.
Look for sturdy construction, smooth mechanisms, and a finish that matches your room. A good sewing cabinet makes your space more functional and enjoyable.
Q: Will the ex-demo sewing cabinets come assembled?
A: Most ex-demo pieces are delivered fully assembled unless otherwise stated. This ensures they remain structurally sound during delivery.
Q: Can I see the ex-demo sewing furniture in person before buying?
A: Yes, you're welcome to visit our showroom in Swindon to view any available items. Please contact us to confirm availability beforehand.
Q: Do ex-demo items come with the same warranty as new ones?
A: Ex-demo furniture comes with a one-year warranty, covering functionality but not cosmetic wear unless otherwise stated.
Q: Can I reserve ex-demo cabinets?
A: Yes, we can reserve an item for 48 hours upon request. A deposit may be required for longer holds.
Q: Can I order a part if it’s not listed on the website?
A: Yes, we can often source parts directly from the manufacturer (This isn’t always the case) Just get in touch with details about the item you're looking for.
Q: Are the parts original Horn Furniture components?
A: Yes, we only supply genuine parts made or approved by Horn Furniture to ensure quality and fit.
Q: Do you offer installation help for parts?
A: We provide basic installation guides for most parts. If you're unsure, we're happy to guide you by phone.
Q: What if I order the wrong part?
A: If the part is unused and in its original condition, you may return it within 14 days. Please check compatibility before purchasing or contact us for help.
Q: What kinds of furniture repairs do you offer?
A: We offer repairs for hinges, lift mechanisms, drawer runners, and surface damage on Horn furniture models. Custom solutions are available upon consultation.
Q: Is there a call-out fee for repairs?
A: Yes, we charge a small call-out fee based on your location. This will be confirmed before scheduling the service.
Q: Can I book a service online?
A: Absolutely. You can purchase service appointments through our website or contact us directly to arrange a custom solution.
Q: How long do repairs usually take?
A: Most repairs are completed within 1–2 hours on-site. If parts need to be ordered, we’ll inform you of lead times.
Q: What are your showroom hours?
A: We’re open Monday to Friday from 10:00 AM to 4:00 PM.
Q: Is there parking available at the showroom?
A: Yes, free customer parking is available on-site at the Oak Tree Business Centre.
Q: Can I get hands-on demonstrations at the showroom?
A: Absolutely. We can show how lift mechanisms, storage solutions, and extensions work in person.
Q: Do you have new furniture in the showroom as well?
A: Yes, we display both new and ex-demo Horn Furniture models for comparison.
Q: How soon will my item ship after purchase?
A: In-stock items are typically dispatched within 1–5 business days.
Q: Do you offer white glove delivery or assembly?
A: Yes, we offer a premium delivery service that includes assembly and placement. Please contact us for a quote.
Q: What happens if my item is damaged during delivery?
A: If an item is damaged in transit, please contact us within 48 hours with photos. We will arrange for a replacement or repair at no additional cost.
Q: Can I collect my order in person?
A: Yes, you can collect your item from our warehouse. Please arrange this in advance to ensure it's ready for pickup.
Q: Is payment secure on your website?
A: Yes, our website is fully encrypted, and we use trusted payment processors to ensure your data is secure.
Q: Can I pay in installments?
A: We are able to take instalment payments through our split-pay suppliers like Klarna.
Q: How do I initiate a return?
A: Simply contact us by email or phone within 30 days of receiving your item. We’ll provide instructions for returning the product.
Q: Are shipping costs refundable for returns?
A: Return shipping costs are not typically refundable unless the item was defective or sent in error.
Q: What is an inset or insert in sewing furniture?
A: An inset or insert is a fitted acrylic or plastic panel placed around your sewing machine to create a flush working surface with your cabinet. It improves comfort and fabric handling during sewing.
Q: How do I know which insert size I need?
A: The correct size depends on your sewing machine model and the opening size of your cabinet. We support all current and existing inserts/insets for all Horn opening sizes
Q: Do you offer inserts for all machine brands?
A: We offer inserts for most popular sewing machine brands including Brother, Janome, Bernina, Pfaff, and more. If you're unsure, just provide your model number.
Q: Can I return a custom insert?
A: Custom inserts are made to order and are non-refundable, so please double-check your measurements or contact us for help before ordering.
Inset (Modern Design)
An Inset is a flat, laser-cut acrylic panel designed to sit flush with your sewing machine and the cabinet surface.
- Typically used in newer furniture models
- Sits on internal holders or a rebated ledge inside the cabinet opening
- Provides a flush surface, improving fabric control and ease of sewing
- Custom-cut for your specific sewing machine make and model
➡️ If your cabinet has a recessed ledge or sits inside the opening, you likely need an Inset.
Insert (Older Style)
An Insert is a moulded plastic panel made using a routing machine, common in older Horn Furniture models.
- Features a raised lip around the edge to prevent it from falling through the opening
- Sits slightly above the cabinet surface
- Designed for various machine make and models, though less flush than modern insets
➡️ If your panel rests on top of the cabinet opening with a visible rim, you likely have an Insert.

Terms and Conditions

Location

Horn Furniture

Unit 12, Oak Tree Business Centre, Spitfire Way, Swindon, SN3 4TX

Contact

Info@Hornfurniture.co.uk
01793 834304

Registered in England No. 01609274